PRIVACY POLICY
PRIVACY POLICY
Last Updated: June 2026
1. Introduction
This website at www.beauticate.com (Website) is owned and operated by Cantelo Corporation Pty Ltd (ABN 71 105 175 317) trading as Beauticate (“Beauticate”, “we”, “us” or “our”).
Beauticate respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our Website, subscribe to our newsletters, download resources, enter competitions, interact with our social media channels, use our chatbot services, attend events, listen to our podcast, or otherwise engage with Beauticate.
By using the Website, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect personal information including:
- Your name
- Email address
- Telephone number
- Postal address
- Social media usernames or profile information voluntarily provided by you
- Competition entry details
- Survey responses
- Customer service enquiries
- Any other information you choose to provide to us
We may also automatically collect certain technical information including:
- IP address
- Device type
- Browser information
- Pages visited
- Time spent on the Website
- Referral sources
- Cookies and website usage data
We do not intentionally collect sensitive information unless you voluntarily provide it to us.
3. How We Collect Information
We may collect information when you:
- Visit our Website
- Subscribe to our newsletter
- Download a free guide or resource
- Enter a competition or giveaway
- Complete a survey or questionnaire
- Submit an enquiry
- Contact us via email or social media
- Participate in an event, promotion or campaign
- Interact with our chatbot or messaging services
- Engage with our content across social media platforms
We may also receive information from advertising, analytics and marketing service providers.
4. How We Use Your Information
We may use your personal information to:
- Provide and improve our Website and services
- Deliver newsletters and editorial content
- Send updates, promotions and exclusive offers
- Provide requested resources and downloads
- Respond to enquiries
- Administer competitions and giveaways
- Conduct audience research and analytics
- Improve user experience
- Personalise content and recommendations
- Detect fraud and maintain security
- Comply with legal obligations
Where required by law, we will obtain your consent before sending marketing communications.
5. Email Marketing And Communications
If you subscribe to our newsletter, download a resource, enter a competition or otherwise opt in, we may send you:
- Editorial content
- Beauty, wellness and lifestyle updates
- Exclusive offers
- Event invitations
- Product recommendations
- Promotional communications
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly at [email protected].
6. Competitions And Promotions
From time to time Beauticate may run competitions, giveaways and promotional campaigns.
Where clearly disclosed at the point of entry, information collected as part of a competition or promotion may be shared with the relevant sponsor or promotional partner for purposes directly related to that promotion.
Participation is always voluntary.
7. Cookies And Analytics
Our Website uses cookies and similar technologies to improve performance and user experience.
Cookies may be used to:
- Remember user preferences
- Analyse website traffic
- Measure advertising effectiveness
- Improve content and functionality
- Support marketing and remarketing activities
We may use services such as:
- Google Analytics
- Meta Pixel
- ManyChat
- Email marketing platforms
- Customer relationship management systems
- Other analytics and advertising tools
Most web browsers automatically accept cookies. You can adjust your browser settings to refuse cookies, however some features of the Website may not function properly.
8. Affiliate Links And Sponsored Content
Beauticate may receive commissions from affiliate links featured within editorial content.
We also work with selected brand partners on sponsored content and commercial collaborations.
Affiliate relationships and sponsored content do not affect our commitment to editorial integrity.
Third-party websites accessed via affiliate links operate under their own privacy policies and Beauticate is not responsible for their privacy practices.
9. Disclosure Of Personal Information
We may disclose personal information to:
- Service providers who assist us in operating our business
- Email marketing and CRM providers
- Analytics providers
- Advertising and social media platforms
- Competition partners and sponsors where disclosed
- Professional advisers including accountants, lawyers and consultants
- Government authorities where required by law
We do not sell your personal information to third parties.
10. Overseas Disclosure
Some of our service providers may store or process information outside Australia.
These providers may include:
- Meta
- ManyChat
- Shopify
- Stripe
- Email marketing platforms
- Cloud storage providers
- Customer relationship management systems
By using our Website and services, you acknowledge that your information may be processed outside Australia.
We take reasonable steps to ensure that overseas service providers handle personal information appropriately.
11. Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.
However, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.
12. Access And Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.
Requests may be made by contacting:
We may require proof of identity before processing requests.
13. Third-Party Websites
The Website may contain links to third-party websites.
Beauticate is not responsible for the privacy practices, content or security of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
14. Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect immediately upon publication.
Your continued use of the Website constitutes acceptance of any revised Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Beauticate
Cantelo Corporation Pty Ltd
ABN 71 105 175 317
Email: [email protected]
Website: www.beauticate.com
2. Information collected
2.1. Beauticate may collect Personal Information about you through your use of the Website. Some of the Personal Information collected by Beauticate will track your use of this Website, through the use of Cookies (see section 3). The Personal Information is collected by Beauticate to enhance your use of the Website and to assist us in service provision.
2.2. Beauticate may collect Personal Information about you from related bodies corporate of Beauticate Partners (see section 5), from our distributors and other service providers and when you request information about our products and services or the products and services of our Partners. We will only collect Personal Information that is necessary for one or more of our functions.
2.3. We also collect personal information, such as your name and email address, via third-party tools including ManyChat, for the purposes of delivering free resources (such as downloadable guides), newsletter subscriptions, and promotional updates. Submission of this information is always optional and includes an opt-out option at any time.
3. Cookies
A Cookie is a feature stored on your computer’s hard drive by your web browser. On each visit to the Website, the Beauticate web browser will recognise the Cookie and give Beauticate information about your visit. The Cookie does not contain information that personally identifies you and Beauticate does not use Cookies for that purpose. Beauticate uses Cookies to learn about your preferences and the way that you use the Website, so that it can improve the Website. Most browsers accept Cookies automatically, but you should also be able to alter the settings of the browser to refuse Cookies. You should note that de-activating Cookies may mean that you will no longer be able to enjoy the full operational capabilities of the Website.
4. Storage of personal information
Beauticate will use its reasonable endeavours to protect and maintain the security of your Personal Information and to make the Website as secure as possible against unauthorised access. Beauticate’s officers, employees, agents and third party contractors are expected to observe the confidentiality of your Personal Information. Despite its reasonable endeavours, Beauticate is unable to ensure or warrant the security of any Personal Information transmitted to Beauticate and all Personal Information disclosed by you to Beauticate is at your own risk.
5. Use
5.1. Beauticate may use your Personal Information to inform you about the Website, goods, services, offers or other matters which Beauticate believes are of interest to you.
5.2. Beauticate may provide your Personal Information to its related bodies corporate. You acknowledge and agree that Beauticate may also disclose your Personal Information to our sponsors, business partners, distributors, suppliers, associates and other entities (Partners) who may send you information about their products and services. Beauticate‘s related bodies corporate and Partners may be located both in and outside Australia. If you subsequently decide that you do not wish to receive information from Partners you may let us know by emailing [email protected].
5.3. We use your email address to provide newsletters, updates, promotional offers, and editorial content. You can unsubscribe at any time by clicking the link in any email or contacting us directly.
6. Disclaimer
6.1. Beauticate will not disclose your Personal Information to any third party (other than its related bodies corporate or Partners) without your consent, unless otherwise required by law, or unless such disclosure is reasonably necessary in the opinion of Beauticate to protect its rights or property or to avoid injury to any person. However, in the event of a merger, acquisition or sale of the whole or part of the business of Beauticate, we reserve the right to transfer your Personal Information as part of any such transaction.
6.2. The Website may contain direct links to other sites operated by Partners or other third parties. You acknowledge that such sites are not operated by Beauticate. Advertisements on the Website and links to or from other sites do not constitute sponsorship, approval, endorsement of the content, policies, practices or services offered on those advertisements or sites.
7. Access to information collected by Beauticate
Beauticate will use its reasonable endeavours to keep your Personal Information accurate. If you have questions about how your data is handled through our chatbot or newsletter signups or if you want to obtain access to the Personal Information which Beauticate has collected about you via its Website you can email us at [email protected].
Beauticate will use its reasonable endeavours to provide a complete list of your Personal Information within 14 days of receipt of your enquiry. Beauticate reserves the right to charge a reasonable fee for this service.
8. Consent
You acknowledge and agree that Beauticate, its related bodies corporate and Partners and each of their officers, employees, agents and contractors are permitted to collect, store, use and disclose your Personal Information in the manner set out in this Privacy Policy and in accordance with the Privacy Act.